Welcome to Canvas! Canvas Support is here to help you.


By Phone

You can reach us by phone 24/7/365.

Call Toll-free: 855.308.2755


By Chat

You can live chat with us 24/7/365.

Click the “Help” button in the upper right-hand corner of Canvas

Choose “Chat With Canvas Support” from the menu that appears

Click the “Find someone to chat with” button on the page to which you’re directed

Presto!


By WebformBEST METHOD

You can submit webform tickets 24/7/365.

Click the “Help” button in the upper right-hand corner of Canvas

Choose “Report a Problem”

Fill out the form that appears and click “Submit Ticket”


By Email

Webform is better than email.

But you may need to file a ticket by email sometimes. Send your message to support@instructure.com.