Canvas Support

Need help with Canvas? Canvas Support is available!


By Phone

Reach Canvas Support by phone 24/7/365.

Call Toll-free: 855.308.2755 (Student Hotline)

*Instructors, click the "Help" button on the Canvas Global Menu to view the Faculty Hotline.


By Chat

Live chat is available 24/7/365.

  • Click the “Help” button in the Canvas Global Menu.
  • Choose “Chat With Canvas Support” from the "Help" menu that appears.
  • Click "Start Chat".

By Support Ticket

You can submit a Support Ticket 24/7/365.

  • Click the “Help” button in the Canvas Global Menu.
  • Choose “Report a Problem”.
  • Fill out the form and click “Submit Ticket”.

By Email

You may file a ticket by email by sending a message to support@instructure.com.